This went on for quite a while, with the Technical Support Representative
grilling me, courtroom-style, grinding away relentlessly, looking for cracks
in my story, trying to get me to break down and admit that my computer was
in fact working just fine, that I had just made up this whole wacky episode
so I could wait forever on hold in hopes of someday experiencing the
ultimate please of talking to a Technical Support Representative.
Dave Barry in Cyberspace